Billing & Refund Policy

Cancellation, Refund & Transfer Policy

Once the season starts, no refunds will be issued. Individuals can have 75% of their money refunded up until 1-week before the first game. Teams can have 75% of their money refunded up until 1-week prior to the start date of their league. Refunds for online payments can only be issued to the card used to place the payment. If a team/league is canceled or combined due to insufficient registration, you will be notified prior to the team/league start date and will receive a full refund or credit. 

We do NOT give refunds because of conflicts with other activities after the refund deadlines published above.  While we understand and encourage children to have multiple activities, once we make commitments to procure fields, hire coaches, and sponsor teams, we can not allow players to withdraw and receive a refund. 

If your wondering why we have a clear and defined refund policy we recommend reading this blog post which I think summarizes our stance: https://blog.ground.work/blog/2017/7/24/why-youth-sports-no-refunds

Adult Sports League Refund Policy

Cancellation and refund requests must be made seven business days prior to the registration deadline, provided a team is available to take the opening created by your team’s departure. No refunds will be granted after the start of the league.

If a league is canceled due to insufficient registration, you will be notified prior to the start date and will receive a full refund, credit or transfer to another league.