YOUTH Cancellation & Refund Policy
Cancellation and refund requests must be made in writing seven business days prior to the start of the season by emailing firstname.lastname@example.org. Refunds for online payments can only be issued to the card used to place the payment. If a team/league is canceled or combined due to insufficient registration, you will be notified prior to the team/league start date and will receive a full refund or credit.
We do NOT give refunds because of conflicts with other activities after the refund deadlines published above. While we understand and encourage children to have multiple activities, once we make commitments to procure fields, hire coaches, and sponsor teams, we can not allow players to withdraw and receive a refund.
If your wondering why we have a clear and defined refund policy we recommend reading this blog post which I think summarizes our stance: https://blog.ground.work/blog/2017/7/24/why-youth-sports-no-refunds
Adult Sports League Refund Policy
Cancellation and refund requests must be made in writing seven business days prior to the start of the season by emailing email@example.com. No refunds will be granted after the start of the league. While we understand that conflicts arise please remember we are saving you a spot. This can cause us to turn other players away because we are at capacity.
If a league is canceled due to insufficient registration, you will be notified prior to the start date and will receive a full refund, credit or transfer to another league.
Any players unable to play due to COVID-19 will not be allowed refunds. While we understand the virus is something that is unpredictable we cannot honor any refunds due to the virus impacting you or your family.